2022 OnDemand with CE

Per session access member $49 nonmember $99

SessionAvailable ThroughRegistration Link
Bullying Among Older Adults: Not Just a Playground Problem: In this session, participants will learn the definition and incidence of bullying in adult living communities and day centers including what older adult bullying looks like in this population. Characteristics of older adult bullies as well their targets and gender differences will be explored. The reason why bullying occurs and the five types of bullying will be explored.May 5CLICK HERE
Nutrition Assessment, Intervention, Care Planning for the Cognitively Impaired Resident and Those with Dementia and/or Depression: More than 50% of residents in skilled nursing and assisted living facilities have cognitive impairment, dementia, Alzheimer’s and/or Depression. Learn how evidenced-based assessments, interventions and care planning can promote positive clinical outcomes, increased resident and family satisfaction and survey success, while maintaining food and labor budgets.May 31CLICK HERE
Healing and Recovery: Life After the COVID-19 Pandemic: The COVID-19 Pandemic has significantly limited a facility’s ability to achieve the industry ideal of creating a homelike environment. The way leaders design a new world order will be vital to a successful transition to the next generation of long-term care. This session offers strategies for effectively overcoming the fallout from COVID-19 impacting staffing retention and recruitment, resident satisfaction and quality of life, and the related challenges to a full recovery.June 27
Innovative Labor Solutions: Find and Retain Your Multi-Generational Talent: Challenges with staffing are a widespread industry norm. This includes hiring, training, and retention of quality employees. Understand the generational differences in the workforce and how to tap in to take advantage of the workplace culture, communication style and learning needs to keep employees engaged and in their jobs. Drive retention to align with what’s important.Nov 16CLICK HERE


AHCA’s Infection Preventionist Specialized Training (IPCO) is a specialized course of study for healthcare professionals who desire to serve as Infection Preventionists (IPs) as established in the CMS Reform of Requirements of Participation for Long Term Care Facilities. Through this program, individuals will be specially trained to effectively implement and manage an Infection Prevention and Control Program in a nursing facility or assisted living community. CMS and AHCA both recommend that nursing facilities have at least two Infection Preventionists. 

It addresses both clinical and organizational systems, processes and cultural aspects of infection prevention and control which are fundamental to effectively leading and administering a center’s Infection Prevention & Control program. AHCA’s IPCO Training Certificate is valid for three years at which time it must be renewed. 

This updated version incorporates information from the COVID-19 pandemic, the most recent regulatory requirements as well as sections on Candida auris, Multi-Drug Resistant Organisms (MDROs), and Enhanced Barrier Precautions (EBP). Additionally, there is an entire section about operating an effective water management program.  

CEs: 25 ANCC Nursing Credits and 22 NAB CEs

Cost: $450 AHCA/NCAL members $650 Non-members

Audience: Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders)

Visit www.ahcancal.org/IPCO to learn more.

This three-part training will provide a comprehensive overview of COVID-19, as well as grief and trauma and the impact it has on residents and staff. The first part reviews COVID-19 and the impact it has on the grief process. Participants are encouraged to review all three parts to gain the full insight of the impact COVID-19 has had and the connection to grief and trauma. The second part reviews COVID-19 and the impact it has on trauma as well as providing trauma-informed care to both residents and staff. The third part reviews the core practices for providing care to both residents and staff and the relationship to trauma, grief, and COVID-19.

CES: 3.50 NAB approved CEs and 3.0 contact hours for nurses through the Iowa Board of Nursing will be awarded upon successful completion of the quiz. 

Cost: $100 AHCA/NCAL members $450 Non-members

Audience: All staff and leadership in long-term care facilities.

Facility Group/ Team Purchase Option is available. This option does not offer CEs to the group.

Group Registration Cost:

$250 AHCA/NCAL members

$650 Non-members

Visit www.educate.ahcancal.org/CopingWithCovid to learn more.

This course reviews how COVID-19 spreads, how to track and report the illness including the regulatory requirements for infection prevention and control. It reviews the basics of infection prevention and control practices and will look at the future of infection prevention and control. The course describes the process for cohorting and utilizing testing to inform cohorting practices. It looks at how to conduct self-assessment processes to continually evaluate and improve the infection prevention and control program in long term care centers. Lastly, the course reviews the process and necessity of screening practices and notifications to residents, families, and their representatives including the importance of communication.

CEs: 3.0 NAB approved CEs and 3 contact hours for nurses through the Iowa Board of Nursing will be awarded upon successful completion of the quiz. 

Cost: $199 AHCA/NCAL members $249 Nonmembers

Audience: Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders)

Visit www.educate.ahcancal.org/InfectionPrevention to learn more.

Fluctuating demand for PPE along with the expanded use of PPE because of COVID-19 and other infectious agents (e.g., multi-drug resistant organisms), coupled with the fluctuating availability of PPE, has created the need for a robust PPE inventory management program. This same need also exists for COVID-19 point-of-care testing equipment and supplies.

The PPE and POC Testing Inventory Supply Management training is a case-based learning program that incorporates technical skills with real-life examples to illustrate the critical component that inventory and supply management brings to the facility and its success during day-to-day operations as well as when outbreaks occur. Through this training, participants will identify how to predict conventional use inventory needs versus outbreak status when contingency or crisis capacity may be needed. Facilities will learn to identify how regular workweek needs versus weekend or holiday needs may differ in terms of how to navigate the changing environment of PPE and COVID-19 testing needs. Participants will gain knowledge and insight on inventory rotation to prevent supplies from expiring as well as the unique needs of stand-alone facilities versus those of corporate chains. Case examples are utilized to engage learners in accessing the situation and identifying best practices moving forward. Participants also gain knowledge and skills about how to predict when acute shortages may occur and how to navigate the process of accessing facility needs and adjusting based on the assessment findings. 

CEs: 4.50 NAB approved CEs and 4.50 contact hours for nurses through the Iowa Board of Nursing will be awarded upon course completion and successful completion of a quiz. 

Cost: $199 AHCA/NCAL Members  $650 Non-members

Audience: Nurses, Administrators, Nursing Home Leadership/Management (Clinical & Non-Clinical Leaders)

Visit PPEsupplytraining.com to learn more.

PHI Coaching Supervision® promotes an approach to management that values and respects workers by creating and maintaining positive relationships and modeling effective communication. The goal of this training is to strengthen the core communication skills that are essential to good supervision: active listening; self-management and self-reflection; and clear, non-judgmental communication. Supervisors who use the approach find that with clear communication, high expectations, and supportive problem-solving, they can significantly reduce disciplinary actions and turnover among frontline workers while also improving relationships. Nurses and other managers are then able to reduce time spent handling complaints and daily operational issues. In turn, these outcomes contribute to better quality care and more satisfied clients.

CEs: 4.50 NAB approved CEs and 4.50 contact hours for nurses through the Iowa Board of Nursing will be awarded upon course completion.

Cost: $350 AHCA/NCAL members $650 Non-members

Audience: supervisory staff, including nurse supervisors, department heads, home care managers, and service delivery coordinators.

Visit PHICoaching.com to learn more.

QAPI is the key to continuous growth and sustained performance improvement. An effective QAPI program requires full interdisciplinary team participation and a data-driven approach that can be turned into action plans that minimize risk, maximize efficiencies, and improve resident outcomes. 

This AAPACN-developed education program will help AHCA/NCAL members: 

  • Conduct a Root Cause Analysis with simple directions and realistic examples
  • Lead an effective and efficient team meeting using a tip sheet to assist with agenda preparation
  • Use team decision-making techniques that can be applied to many different situations
  • Become comfortable using data to drive improvement and prioritize what corrective actions should be taken 
  • Work through a PIP by following a realistic example of a Hand Hygiene Compliance PIP

CEs: 16.21 ANCC CEs for nurses and 18.50 NAB CEs for administrators.

Cost: $437.00

Visit www.QAPIprep.com  to learn more.

What are some of the unique concerns, needs, and strengths of your residents who are also lesbian, gay, bisexual, and/or transgender? How can your staff make sure that all residents, including LGBT people, are safe and affirmed in your community? This training will cover the key information and skills that are key to creating an inclusive environment. The training focuses on terminology, the history of the LGBT experience, and common questions and scenarios to make sure your staff is skilled at LGBT cultural competency. 

After completing this online learning module, participants will be able to: 

  • Describe the unique needs of LGBT older adults. 
  • Provide reasons why LGBT older adults may hide their LGBT identities or be fearful of accessing services.
  • Identify practices to create a more welcoming and supportive environment

Audience: All staff and leadership in long-term care facilities.

CEs: 1.25 NAB approved CEs upon course completion.

Cost: $150 for course offering NAB CEs

Facility Group/ Team Purchase Option is available. This option does not offer CEs to the group. Group subscriptions are valid for 18 months from date of purchase. 

Group Registration Cost:

  • $400 for facilities with staff 1-25
  • Additional group rates for facilities with 25+ staff

Visit CreatingInclusiveCommunities.com to learn more.

Revenue Cycle Management (RCM) Academy offers training about a holistic interdisciplinary approach toward revenue management.  RCM can be implemented in a building, more broadly or as an organization-wide approach to enhance revenue by minimizing losses from payments that too often are unnecessarily lost or overlooked.  

RCM Academy offers the information and tools necessary for skilled nursing provider facilities to understand and implement systems that lead to high-functioning revenue cycle management (RCM) teams. This training delivers the information, practical tools, and approaches necessary for team members to apply their RCM knowledge and implement daily processes that maximize revenue and minimize avoidable losses.

The first RCM Academy learning modules cover topics which include: 

  • An RCM overview and attributes of high performing teams
  • Systems to assure proper and timely payment
  • Best practices for managing different payor sources

To bolster the learning experience, the RCM Academy also includes bonus webinars profiling providers’ real-life experiences running effective RCM programs.  Additional webinars and resources will be developed throughout 2022. 

CEs: 6.75 NAB approved CEs

Cost: $350 AHCA/NCAL members $650 Non-members

Audience: All skilled nursing facility administrators, assistant administrators, DONs, ADONs, MDS coordinators, nurse leaders, admissions staff and billing office personnel

Visit  RCMacademy.ahcancal.org to learn more.

Trauma-Informed Care (TIC) is a regulatory requirement for nursing facilities. TIC is also an approach to care that requires specific staff competency as well as a system of care delivery to achieve the intent of the regulation and provide the necessary support to care for residents who may suffer from trauma. 

This nine-module course provides education to help nursing home providers implement TIC in their facility with staff who are appropriately trained and competent to care for residents who are at risk for re-traumatization. The joint AAPACN/AHCA-developed training contains foundational steps and practical recommendations that can help improve resident outcomes. 

CEs: 5.10 ANCC CEs for nurses and 5.75 NAB CEs for administrators.

Cost: $350 AHCA/NCAL Members $650 Non-members

Audience: Nurses, clinical leaders and administrators. 

Visit TraumaCareTraining.com to learn more.

This four-module course is designed to improve person-centered care for post-acute care (short stay) residents under the PDPM payment system. Since the PDPM model was a wholesale shift in payment and delivery, initial training mechanisms focused on the new system components. Now that those immediate change needs have been adopted, education and training on best practices for implementing person-centered care should be reviewed to fully adopt CMS’s vision for the PDPM model. This course will define person-centered care and show how it is a key feature in PDPM and when implemented can improve care practices that lead to better patient outcomes. 

CEs: 4.0 contact hours approved for nurses through the Iowa Board of Nursing.

Cost: $350 AHCA/NCAL Members $650 Non-members


Designed to be appropriate for all facility staff, the first three modules can be done as a team or individuals. The final module consists of role-specific course content for either administrators, clinical professionals (Nursing/Rehab therapies), Nursing Assistants, or other essential facility staff. The presentation modules and accompanying fact sheets, and either team exercise or case studies, are designed to promote team application of the concepts into their clinical practice and to elevate person-centered care throughout the organization.

Visit www.educate.ahcancal.org/p/PDPMworld to learn more.

Skilled nursing care providers improve the lives of the residents they care for in a number of ways, including improving their functional outcomes and independence. The Medicare Payment Advisory Commission (MedPAC), the IMPACT Act, and CMS all called for the development of functional improvement measures based on the self-care and mobility sections of the Continuity Assessment Record and Evaluation (CARE) tool. Maintaining or improving mobility and self-care abilities is important to healthy aging and maximizing independence. This course provides specialized training for those who are interested in improving functional outcomes, improving quality, and improving services. It advances the knowledge, skills and attitudes by providing a wide array of learning tools and resources to meet the needs of various staff and departments.  

CEs: 6.5 NAB CE credits for administrators and 6.0 contact hours for nurses through the Iowa Board of Nursing.

Cost: $199 AHCA/NCAL Member | $650 Non-member

Audience: Nurses, CNAs, therapists, activities staff and others responsible for improving functional outcomes will learn from this course.  

Visit www.educate.ahcancal.org/p/FunctionalOutcomesImprovement to learn more.