Volume XXX, Number 12
December 2015

United Healthcare Checklist for Claims

United Healthcare has shared a checklist for nursing facilities to use when troubleshooting claim payments. The list is based on claim errors that they see most. Before you escalate, have you checked:

  • Tax ID
  • Bill Type is correct
  • Cash Postings – payments are posted to correct patients/month
  • Posted Zero Pay Remits
  • Check Mesav for
    • Eligibility
    • Service Auth
    • Level of Care
    • Applied Income
  • Revenue code is correct
  • Verify dates and LOC billed match Mesav
  • Bill RUG splits on separate claims
  • Make sure claim is not a duplicate
  • Make sure Diagnosis code is valid to 4th or 5th digit as necessary

President’s Report

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 Legislative Update

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 Commitment to Care

If you have any questions about the THCA C to C Initiative or would like to share your facilities successes please contact Gloria Bean-Williams at gbwilliams@txhca.org or call (512) 458-1257.

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State / THCA News

  • United Healthcare Checklist for Claims

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National / AHCA News

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Announcements & Recognitions

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THCAPAC

?’s About THCAPAC…Contact Us
Ron Payne, THCAPAC Co-Chair
rpayne@swltc.com
Mark McKenzie, THCAPAC Co-Chair
mmckenzie
@seniorcarecentersltc.com
Gina Muniz, THCAPAC Liaison
gmuniz@txhca.org

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Region News

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Education

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Calendar

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